Welcome to my portfolio
Hi, I'm Pradip Pandit
About Me
Highly motivated IT Professional with over three years of experience as a Full Stack Developer, support/ticket resolution, administration/service requests, monitoring and troubleshooting various network technologies. I aim to expand my career as a Network Engineer / Cyber Security Engineer, using my technical talents and problem-solving expertise to create and optimize advanced network solutions.
I hold certifications like CCNA, Google IT Support Certificate, ISC2 CC and CompTIA CySA+. I possess an insatiable curiosity for all things tech, whether it's the latest software innovations, networking, cybersecurity, or cutting-edge hardware releases.
My Skills
🛡️ Networking & Security
💻 Programming
My Resume
💼 Professional Experience
📦 IT Support Associate II
Amazon — Texas, United States
- Troubleshot and resolved network, hardware, and software issues promptly, minimizing downtime and optimizing performance through internal applications.
- Able to utilize strong judgment and aptitude in troubleshooting a variety of tickets, as well as implementing interpersonal communication skills at all scope levels.
- Focused on administration/service requests and escalation of support/ticket in an enterprise LAN/WAN environment promptly while providing the ultimate customer service experience using ServiceNow.
- Created and updated technical documentation to maintain accurate records of any technical changes.
💻 Software Engineer
IME Digital — Kathmandu, Nepal
- Provided technical support to end-users by troubleshooting and resolving software-related issues.
- Wrote, debugged, and tested code using ASP.NET / ISO 8583 standard for secure payment gateway.
- Maintained and updated existing codes by identifying vulnerabilities and fixing bugs.
- Deployed software applications to production environments automated with Atlassian Bamboo.
- Provided support to 100+ end-users with hundreds of customer feedback.
🎓 Education
🎓 Master of Science in Cybersecurity & Information Assurance
Western Governors University, USA
- Focused on network security, threat analysis, and information assurance.
- Gained expertise in vulnerability assessment, penetration testing, and security operations.
- Completed capstone project on advanced network security solutions.
🎓 Bachelor of Engineering in Information Technology
Nepal College of Information Technology, Lalitpur, Nepal
- Attended workshops and seminars on career development.
- Participated in coding competitions and hackathons.
- Presented research and projects at conferences.
🏆 Certifications
Get In Touch
Have a project in mind or want to collaborate? Drop me a message and I'll get back to you as soon as possible.